Refund and Returns Policy – tristingleichner.store

Returns policy

30 days return

Our Refund and Returns Policy lasts 30 days. If it has been more than 30 days since your order arrived, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your product must be unused and in the same condition as when you received it. The product must also be in its original packaging.

Product must be unworn and must not smell of sweat, food or other odors.

Must have labels. We do not accept returns without this label. Cutting the label and returning it with it is also not allowed.

Change or cancellation of order

Within 24 hours from when you place your order. If you have a request, please contact us as soon as possible so we can resolve it promptly.

Transportation costs

All shipping charges are your responsibility and are non-refundable once you receive the item.

In case the product is defective due to the store’s side, we will exchange it for you free of charge.

Refund policy

GIVE BACK

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition as when you received it.

Your item must be in its original packaging.

Your item requires a receipt or proof of purchase.

We will endeavor to process returns promptly, so money will be refunded to your account as quickly as possible.

After receiving and inspecting your return, we will send you an email to notify you that we have received your return. We will also notify you of the approval or denial of a refund.

If approved, your refund will be processed and a credit will automatically be applied to your original payment method, within a certain number of days.

REFUND

Once we receive your returned product, we will inspect it and notify you that we have received your returned product.

We will notify you immediately about the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit/debit card or gift voucher of your choice.

Late or missing refunds

If you still haven’t received your refund, check your bank account first.

Then contact your credit card company, it may take some time before your refund is officially credited. Next,

Please contact your bank. There will usually be a processing time before the refund is credited.

If you’ve done all of this and still haven’t received your refund, please contact us at [email protected]

Discount items The

Sale items Unfortunately, sale items cannot be returned.

Shipping

All shipping charges are your responsibility and are non-refundable once you receive the item.

In case the product is defective due to the store’s side, we will exchange it for you free of charge.

Please note that we are not responsible for loss or damage during transit of returned goods.

Make sure all products are exactly as you received them, with security tags and seals still intact.

Goods are damaged or defective

If you receive a damaged or defective product, please contact us to report the problem and arrange a replacement or refund. You must attach a photo and open the video.